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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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TJ Herron

February 27, 2025

5  out of  5
rating by TJ Herron
"Dave has been our family’s agent for over 8 years now taking care of us both when we started out in an apartment and now that we have our home. Diane has always been so helpful, responsive, and proactive anytime we have needed anything and helps identify areas we can get discounted rates, and policies or adjustments to coverage we may want to consider as life moves forward. Very pleased with this office and State Farm overall!"
We responded:
"Thank you, TJ Herron, for your kind words and for being with us for over 8 years. We're thrilled to hear that Diane has been helpful and proactive in meeting your needs. Your satisfaction is our priority, and we appreciate your trust in us."
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Shipra Keshri

February 19, 2025

1  out of  5
rating by Shipra Keshri
"The service is sub par. My agent never responded to emails, I'd always have to call. I had to call atleast 15-20 times to get my issue addressed. Extremely disappointed. Edit : I never said that I called 15 times a day, I called about 15 times overall. Also, the refund is for the days that I was told that I won't be insured. You must also have the record of the many number of emails I sent to which no one responded."
We responded:
"Thanks for your feedback. Our system keeps a detailed record of all calls, including timestamps and frequency, ensuring accuracy in our communication. Our records confirm that you did not call 15 to 20 times a day, and they also show that you did not reach out to us during that time. We called, texted, and spoke with you multiple times to assist with your policy. The concern was only raised after the request for a full refund back to the start date was denied, as coverage was already in place. If you’d like to discuss further, we’re happy to chat."
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Leonell Strong

February 19, 2025

5  out of  5
rating by Leonell Strong
"Dave and his staff are first rate people, always ready to provide services and to deal with oddball problems. I rate them very highly. Five stars well earned."
We responded:
"Thank you, Leonell, for your kind words and high rating. We're delighted to hear that you value our service and dedication. Your feedback motivates us to continue providing top-notch support for all your insurance needs."
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Dave Uhly

February 14, 2025

5  out of  5
rating by Dave Uhly
"Excellent and thorough in providing information and recommendations for home and auto insurance."
We responded:
"Dave, thank you for your outstanding review. We're thrilled to hear that you found our information and recommendations for home and auto insurance excellent and thorough. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. "
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Kelly Megivern

February 12, 2025

5  out of  5
rating by Kelly Megivern
"Dave Holland's office reviewed my current policies and was able to save me a lot of money compared to the renewal of my policy with another insurance company. He made suggestions to help cover me better in case the insurance was needed. He and his team had excellent communication as well. I definitely would refer Dave to anyone I know."
We responded:
"Kelly, thank you for your wonderful feedback! We're thrilled to hear that Dave and the team could assist you in saving money and enhancing your coverage. Your recommendation means a lot to us. We look forward to continuing to serve you. "
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Kathy Bellows

February 6, 2025

5  out of  5
rating by Kathy Bellows
"I have been insured by Dave Holland’s State Farm Insurance company for over 25 years. They have always worked with me to find the best policies and prices for my home and car. Thank you!!!"
We responded:
"Kathy, thank you so much for your kind words and for being a loyal customer for over 25 years! Your satisfaction is always our priority, and we appreciate your continued trust in us! "
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Duc Le

February 6, 2025

5  out of  5
rating by Duc Le
"Elisa was very helpful and knowledgeable, friendly , very professional."
We responded:
"Duc, thank you for your wonderful feedback and five-star review! We're thrilled to hear that Elisa provided you with knowledgeable and professional service! "
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Janet Hopkins

January 30, 2025

5  out of  5
rating by Janet Hopkins
"Whenever I call and Elisa answers the phone, she is always pleasant and knowledgeable and willing to help, she's a keeper"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Elisa. Your kind words motivate us to continue delivering exceptional service. "
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Cesar Aviles

January 17, 2025

5  out of  5
rating by Cesar Aviles
"My parents were looking to change insurance provider, and since I have already experienced great service from State Farm. I decided to call and the entire team is very professional, knowledgeable, and friendly. I would like to recognize Elisa. She took all my calls and made the entire process seamless. Elisa answered all my questions with patience and clarity."
We responded:
"Thank you for your wonderful feedback and for choosing us for your insurance needs. We're thrilled to hear about your positive experience with our team, especially Elisa. Your kind words motivate us to continue delivering exceptional service."
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Shawn Douglas-Moore

January 9, 2025

5  out of  5
rating by Shawn Douglas-Moore
"Unfortunately, I wrote a very long and detailed review which it exceeded the characters, but I need you to know what an asset you have at State Farm. His name is Ben Walker, and he has morals, values, ethics, respect, and above all integrity! After speaking with him yesterday, you have a customer for LIFE! It was his calm demeanor, his listening to me, his kindness, and his honesty! He is TRULY an asset to your company and I want to thank you, Mr. Holland for seeing the same in him or you would have not had him on your team or had a customer for LIFE! I hope that you all have a blessed and prosperous New Year! Many blessings to all of you, Shawn Douglas-Moore"
We responded:
"Thank you for your heartfelt review and for recognizing Ben's exceptional service. We are thrilled to have you as a lifelong customer. Your kind words mean a lot to us. Wishing you a blessed and prosperous New Year!"
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Marie Taylor-Walker Dullnig

January 9, 2025

5  out of  5
rating by Marie Taylor-Walker Dullnig
"My current home owners insurance expires in March so I am shopping. I called St. FARM and spoke with Ben Walker. I gave him my name and address and before I knew it, I had an email from him with a quote that is $61 per month less expensive than my current cost. The best part was the immediate action he took to serve me. That was impressive!"
We responded:
"Thank you for your wonderful feedback and for choosing us for your auto insurance needs. We're thrilled to hear about your positive experience with Ben and the savings on your quote. We look forward to serving you further."
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Rajesh Vallabhaneni

January 7, 2025

5  out of  5
rating by Rajesh Vallabhaneni
"I had a fantastic experience with Dave Holland State Farm Agency! The team is incredibly professional, knowledgeable, and friendly. Elisa was especially helpful, making the process seamless and answering all my questions with patience and clarity. They genuinely care about providing the best service and tailored solutions for their clients. I highly recommend this agency to anyone looking for reliable and personalized insurance services. Thank you for making everything so easy!"
We responded:
"Thank you for your glowing review and for recommending our agency. We're thrilled to hear about your positive experience with Elisa and our team. Your satisfaction is our priority, and we're glad we could assist you effectively."
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Denys Petukh

December 26, 2024

5  out of  5
rating by Denys Petukh
"Representatives of this branch were very helpful, they helped me with my issue , even though that was not their job to do at the moment. Thank you guys !"
We responded:
"Thank you for your kind words and the excellent rating. We're delighted to hear that our team could assist you beyond their usual duties. Your feedback is greatly appreciated and motivates us to continue providing exceptional service."
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CHEF Orellana

December 18, 2024

5  out of  5
rating by CHEF Orellana
"Elisa Villatoro have the best customer service at this location!. I had not the best customer service she help me to change my insurance agent but now after speaking with Elisa and who helped me with my policy questions and making the changes on my suggestion I have to say she went far and beyond to answer all my questions on time. I have business insurance she was very pleased and impressed with her customer service skills. "Great job Elisa on getting the job done so quickly keep it up!". thank you for help me with all my policy.. thank you. melvin"
We responded:
"Thank you for taking the time to leave us such a kind review. We are so thankful for you. "
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Elizabeth Propst

December 18, 2024

5  out of  5
rating by Elizabeth Propst
"Very helpful and friendly and got a cheaper rate"
We responded:
"Thank you, Elizabeth, for your kind words and the 5-star rating! We're thrilled to hear you found our service helpful and friendly, and that we could offer you a more affordable rate. We appreciate your support and look forward to assisting you again."
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Hisam Suli

December 17, 2024

5  out of  5
rating by Hisam Suli
"I dealt with different state farm offices as i change location but this office got best customer service. I want to say special Thank you to Ms Diane for doing excellent job, quick turn around and more :)"
We responded:
"Thank you, Hisam, for your kind words and the 5-star rating. We're thrilled to hear about your positive experience with our office. Diane will be delighted to know her efforts made a difference. We look forward to serving you again!"
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ZOOBE

December 4, 2024

5  out of  5
rating by ZOOBE
"My agent was easy to talk and his service was top quality and very friendly service !! Thank you Dave"
We responded:
"Thank you! We're thrilled to hear that you found our service friendly and top-notch."
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Jim Owen

November 25, 2024

5  out of  5
rating by Jim Owen
"I spent some time this past Friday on the phone this past Friday with a young associate named Ben Walker in Dave's agency with State Farm. He could not have been more helpful, patiently and expertly explaining elements of our coverage and options to consider for trimming our coverage costs. At a time of ongoing upheaval in the insurance biz, Ben was courteous, knowledgeable and helpful. Highly recommend."
We responded:
"Thank you, Jim, for your kind words about Ben. We're thrilled to hear he provided you with excellent service and valuable information."
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ashanpokemonmaster nalagamage

November 11, 2024

5  out of  5
rating by ashanpokemonmaster nalagamage
"The Dave Holland Agency is great. They always take care of me right away. Thank you Ben for saving us more money today."
We responded:
"We're thrilled to hear that Ben was able to assist you and help save you money. Your satisfaction is our top priority."
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Evelyn Saravia

October 9, 2024

5  out of  5
rating by Evelyn Saravia
"Elisa Villatoro have the best customer service at this location!. I had not the best customer service there in the past. I was looking to change my insurance agent but now after speaking with Elisa and who helped me with my policy questions and making the changes on my suggestion I have to say she went far and beyond to answer all my questions on time. I was very pleased and impressed with her customer service skills. "Great job Elisa on getting the job done so quickly keep it up!". You really understand the concept of customer service which skill now is getting forgetful on this world where technology is taking over. Thank you for calling me back to update me on my policy question I requested. You are a gem! :-)"
We responded:
"Thank you, Evelyn, for your kind words about Elisa. We're thrilled to hear she provided exceptional service and addressed your concerns. Your feedback is invaluable, and we appreciate your continued trust in our agency. We'll be sure to pass along your praise to Elisa."
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Bình Ngô

October 9, 2024

5  out of  5
rating by Bình Ngô
"Very responsive and helpful :D"
We responded:
"We're thrilled to hear that you found our team responsive and helpful. Your satisfaction is our top priority, and we appreciate your positive feedback."
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Jo Scheinerman

October 3, 2024

5  out of  5
rating by Jo Scheinerman
"All the State Farm agents are extremely professional and helpful throughout our insurance needs since we moved to VA. Diane Sieb is an exceptional agent, she is knowledgeable and patience. She is quick on responding any questions and requests. We are very happy with State Farm."
We responded:
"Thank you, Jo, for your kind words. We're thrilled to hear about your positive experience with Diane and our team. Your satisfaction is our priority, and we appreciate your trust in us for your insurance needs."
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Dominique Brown

September 24, 2024

5  out of  5
rating by Dominique Brown
"Ms Elisa is very friendly and understanding."
We responded:
"Thank you, Dominique, for your kind words about Elisa. We're thrilled to hear that you found her friendly and understanding. Your feedback is greatly appreciated, and we're here to assist you with any of your insurance needs."
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Srithik

September 4, 2024

5  out of  5
rating by Srithik
"I have had car insurance from Dave Holland for a long time. Mr. Benjamin helped me to change my insurance discounts. Really, they are so helpful and make sure you are getting the best price."
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Trivium 17

July 30, 2024

4  out of  5
rating by Trivium 17
"Dave Hollands office has been a pleasure to work with. My insurance needs were changing and I needed to make some changes - very responsive staff and competitive rates"